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Administrative Reception Agent Training

Administrative Reception Agent Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This practical course builds confident front desk skills for administrative reception agents. You will learn customer service scripts, professional phone handling, visitor and delivery procedures, prioritisation techniques, safety communication, emergency support, lobby maintenance, technology tools, privacy protocols, and key performance indicators to provide reliable, high-quality service every day.

Elevify advantages

Develop skills

  • Professional scripts for handling VIPs, callers, and walk-ins with calm authority.
  • Emergency response skills for guiding alarms, evacuations, and incident logs clearly.
  • Reception procedures to manage visitors, deliveries, and calls using secure workflows.
  • Tech-savvy front desk operations with booking tools, phone systems, and visitor software.
  • Lobby operations to keep reception spotless, compliant, and ready for peak traffic.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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