Administrative Correspondence Course
This course equips you with essential skills for administrative correspondence in secretariat roles. You will master drafting clear business letters in .txt format, handling delay notices, policy updates, supplier responses, and complaint letters. Emphasising professional tone, precise wording, and compliance, it ensures your communications safeguard relationships, reputation, and legal standards while promoting clarity and efficient record-keeping.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain practical expertise in drafting professional business letters, managing document versions, and formatting .txt files accurately with proper structure and signatures. Master English conventions for professional correspondence including delay notices, policy updates, and complaint responses, enhancing clarity, conciseness, compliance, and record-keeping in daily administrative tasks.
Elevify advantages
Develop skills
- Craft professional business letters in .txt format with proper structure.
- Handle correspondence workflows including tracking and record management.
- Compose effective letters for delays, policy changes, and complaints.
- Refine writing for clarity, professional tone, and compliance using checklists.
- Adapt templates for corporate and supplier communications effectively.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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