Sales Assistant Training
This course equips aspiring sales assistants in fashion retail with essential skills to confidently engage customers, optimise product displays in key areas like entrances, jeans walls, shoes, and accessories, manage high-pressure busy periods, drive sales via upselling and cross-selling, and ensure seamless shift handovers while monitoring KPIs for continuous improvement in service and results.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain shop floor confidence through practical skills in greeting various shoppers, asking targeted questions about needs, and resolving conflicts calmly. Support hesitant or unsure customers, optimise layouts for entrances, jeans sections, shoes, and accessories, handle peak times effectively, and track progress with basic KPIs and daily shift reviews to boost performance.
Elevify advantages
Develop skills
- Master retail merchandising: arrange fixtures, group items logically, and rotate stock efficiently.
- Develop customer insights: understand shopper types, store traffic patterns, and expectations.
- Excel in area setups: design high-selling entrances, jeans walls, shoes, and accessories displays.
- Deliver effective sales support: greet warmly, uncover needs, upsell, and cross-sell naturally.
- Handle busy shifts: control queues, manage transitions, track KPIs, and uphold store standards.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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