Client Manager Training
This course equips B2B SaaS professionals with skills to manage clients effectively, minimising churn through early detection, running targeted 90-day retention strategies, leading impactful meetings, and crafting 12-month growth plans for renewals, expansions, and stronger executive ties. Perfect for those handling key accounts and relationships.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain practical tools for B2B SaaS client management: detect churn early, implement 90-day retention plans, lead high-value meetings, and coordinate cross-team efforts. Develop expertise in risk evaluation, growth opportunity identification, and long-term expansion planning to foster enduring, profitable client partnerships.
Elevify advantages
Develop skills
- Spot B2B SaaS churn risks quickly and respond confidently.
- Design effective kickoff, QBR, and renewal meetings that drive results.
- Create 90-day retention plans to boost usage and secure renewals.
- Map out expansion, cross-sell, and upsell opportunities in major accounts.
- Assess risks and score account health to focus on key revenue threats.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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