Client Course
Client Engagement Mastery Course empowers sales experts to excel in client behaviour analysis, deliver insightful queries, detect non-verbal hints, and create persuasive discussions that cultivate rapport, address concerns, and transform SMB prospects into enduring profit sources. It focuses on practical tactics for boosting retention, revenue, and deal closures through data-informed, trust-building interactions.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with hands-on strategies to grasp client requirements, pose precise probing questions, and craft compelling chat dialogues that foster confidence and guide towards defined actions. Master spotting behavioural cues, analysing metrics, and aligning product benefits to tangible gains such as customer loyalty and income growth, all while tackling pushbacks assuredly and monitoring subsequent steps for trackable success.
Elevify advantages
Develop skills
- Master client behaviour: spot feelings and establish rapport quickly during sales discussions.
- Probing questions expertise: reveal concealed needs using targeted, unbiased enquiries.
- Insights from data: convert CRM and usage stats into solid sales prospects.
- Effective chat designs: build concise sequences that calm tensions and seal agreements.
- SMB value alignment: connect features to income boosts, loyalty, and evident returns.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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