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Back Office Operations Course

Back Office Operations Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Gain expertise in back office operations for managing office equipment orders efficiently. Cover order handling basics, stock control principles, and CRM data accuracy, then implement easy automations, standard templates, and procedures to minimise mistakes and hold-ups. Develop abilities in performance measures, task prioritisation, clear communication, and risk management to process more orders precisely, update clients promptly, and ensure seamless, rule-compliant delivery.

Elevify advantages

Develop skills

  • Master order management: process intricate B2B orders swiftly and precisely.
  • Excel in CRM and ERP data handling: input, integrate, and verify sales orders flawlessly.
  • Apply basic automation in sales: leverage checklists, macros, and workflows to reduce admin workload.
  • Drive back office with KPIs: monitor cycle times, fulfilment rates, and error levels in sales operations.
  • Deliver professional customer service: handle delays, returns, and service agreements without jeopardising business.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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