Retail Assistant Course
This course equips you with essential retail assistant competencies including superior customer service, fitting room management, loss prevention measures, visual merchandising techniques, effective time management, and store safety practices. Acquire practical scripts and routines to increase sales, minimise shrinkage, and maintain an efficient sales floor operation throughout busy shifts.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Enhance your front-line retail skills through this practical course focused on everyday shift challenges. Gain knowledge in service protocols, efficient communication phrases, fitting room oversight, basic loss prevention, and rapid visual merchandising standards. Develop expertise in time management, daily micro-tasks, and safety protocols to manage peak periods with assurance, aid your colleagues, and deliver seamless shopping experiences for all customers.
Elevify advantages
Develop skills
- Fitting room oversight: control customer flow, curb losses, and safeguard stock efficiently.
- Core retail service: welcome customers, provide assistance, and finalise sales effectively during peak times.
- Customer interaction scripts: address grievances, promote add-ons, and settle disputes promptly.
- Visual merchandising tasks: neatly fold, front, and refresh displays swiftly to drive sales.
- Retail task prioritisation: organise duties, maintain order, and ensure floor safety at all times.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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