In-Store Sales Training
Elevate retail performance through practical in-store sales training. Gain skills in effective greetings, uncovering customer needs, recommending products, resolving complaints, and mastering closing, cross-selling, plus merchandising methods that transform visitors into devoted, valuable patrons. This course equips you to handle daily shop interactions with confidence and boost overall store loyalty and revenue.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Enhance shop sales with a brief, hands-on course covering assured customer greetings, clever probing questions, and adaptable talk scripts. Master suggesting items by their advantages, managing pushback, and sorting complaints without losing customer trust. Improve sealing deals, upselling, shop displays, and everyday floor tasks to make every visit seamless, supportive, and inviting for repeat business.
Elevify advantages
Develop skills
- Master shop conversations: greet warmly, ask smart questions, and steer buyers smoothly.
- Quickly resolve complaints: soothe unhappy customers and safeguard store loyalty.
- Close sales confidently: recognise purchase cues and upsell or cross-sell effortlessly.
- Expertly match products: link customer needs to styles, materials, and key benefits fast.
- Fundamentals of visual merchandising: create striking displays that turn passersby into buyers.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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