Department Manager Training
Gain expertise in managing retail departments using proven strategies for scheduling, KPIs, inventory, merchandising, and coaching. Develop skills to increase sales, minimise labour waste, enhance customer satisfaction, and convert store data into profitable, informed decisions. This training equips managers with practical tools to achieve measurable results in productivity, cost control, and business performance across daily operations.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Department Manager Training provides hands-on tools for creating precise schedules, enhancing labour productivity, and streamlining daily operations while managing costs and overtime effectively. Participants will master improving pricing accuracy, inventory management, merchandising standards, and customer satisfaction through defined KPIs, effective coaching methods, and structured 30-60-90 day action plans that leverage data, feedback, and reports to deliver consistent, quantifiable outcomes in retail environments.
Elevify advantages
Develop skills
- Smart labour scheduling: create demand-driven rosters that reduce costs without cutting service.
- Mastery of retail KPIs: interpret traffic, conversion rates, and P&L statements to drive quick decisions.
- High-impact coaching: conduct efficient huddles, one-on-one sessions, and on-floor feedback to increase sales.
- Inventory control: optimise stock levels, replenishment, and shrinkage using straightforward tools.
- Customer experience improvements: transform complaints and pricing issues into loyal repeat customers.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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