Commerce Employee Training
Commerce Staff Training Programme develops capable retail workers skilled in customer service, time management, safety measures, and shop operations. It empowers teams to cope with busy periods, sort out complaints, secure stock, and increase sales through professional and amiable service, ensuring reliable daily performance in a fast-paced environment.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This programme equips commerce staff with hands-on skills to manage peak shifts confidently. Gain easy tools for managing time, communicating clearly, and upselling naturally while upholding top service levels. Master checklists, conversation guides, safety protocols, incident handling, loss prevention fundamentals, and policy rules to assist customers, safeguard the shop, and deliver steady performance daily.
Elevify advantages
Develop skills
- Quick retail task prioritisation: focus on safety, service, and operations during high pressure.
- Customer dispute handling: calm pricing and promotion conflicts swiftly.
- Busy sales conversations: straightforward, courteous scripts for upselling and loyalty promotions.
- Shop operations basics: POS fundamentals, stockroom management, and fitting room efficiency.
- Retail risk management: incident documentation, loss prevention, and child safety procedures.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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