Six Sigma Foundations Course
This course introduces Six Sigma methodologies tailored for e-commerce fulfilment, focusing on defect reduction, process improvement, and data-driven decision-making to enhance operational efficiency and customer satisfaction.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Six Sigma Basics Course provides practical tools to reduce defects and delays in e-commerce order fulfilment. Learn key Six Sigma principles, DMAIC, and vital metrics such as on-time delivery, perfect order rate, and picking accuracy. Practise root cause analysis, design focused pilots, apply tech and automation solutions, and create simple controls and dashboards to maintain measurable, customer-centred improvements quickly.
Elevify advantages
Develop skills
- Six Sigma fundamentals for fulfilment: apply DMAIC and CTQ to everyday operations.
- Root cause analysis: use Pareto, fishbone, and 5 Whys to resolve delivery problems swiftly.
- Fulfilment metrics: monitor on-time rates, perfect orders, damage, and cycle times.
- Practical data collection: extract, clean, and verify OMS, WMS, and carrier data.
- Control and improve: develop KPI dashboards, audits, and response plans that endure.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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