Quality Management Course
This course equips participants with essential tools and methodologies to build and sustain a high-performance quality management system, focusing on process optimization, compliance with international standards, and continuous improvement to boost operational efficiency and customer satisfaction.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Quality Management Course provides practical tools to establish a robust quality culture, map and manage key processes, and implement ISO 9001 effectively. Gain skills to identify problems, apply root cause analysis, create KPIs and dashboards, handle suppliers, and drive lasting improvements through defined procedures, training programmes, and audits that enhance performance and customer satisfaction.
Elevify advantages
Develop skills
- Implement PDCA, Kaizen and A3: resolve recurring quality problems swiftly.
- Map and manage processes: SIPOC, SOPs, poka-yoke and change control.
- Utilise ISO 9001 in operations: audits, CAPA, records and compliance.
- Develop quality KPIs and dashboards: defect rate, Cpk, complaints and OTIF.
- Guide quality initiatives: training programmes, stakeholder engagement and quick results.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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