Lean administration training
Gain expertise in Lean Administration to optimise email-driven workflows, eliminate waste, and elevate service quality. Acquire practical tools, templates, and KPIs to revamp processes, spearhead transformations, and promote ongoing enhancement in admin teams.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Lean Administration Training equips you to optimise office and email citizen services with established Lean techniques. Master workflow mapping, waste detection, root cause evaluation, and standardised inbox methods. Featuring hands-on templates, KPIs, and change strategies, this compact course reduces hold-ups, minimises mistakes, and fosters a continuous improvement mindset.
Elevify advantages
Develop skills
- Lean office basics: implement Lean methods to optimise administrative workflows swiftly.
- Email workflow mapping: diagram shared inbox processes to identify delays and blockages.
- Waste identification and root cause analysis: detect 8 types of waste and resolve email problems using 5 Whys.
- Lean email process overhaul: develop standards, roles, and dashboards for quicker responses.
- Test and expand enhancements: conduct PDCA trials and deploy Lean improvements with stakeholder support.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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