Free course
US$0.00
Premium course
US$30.90
Customer Experience Management Course
Improve your management skills with our Customer Experience Management Course, designed for professionals looking to boost customer satisfaction and loyalty. Get stuck into action plan development, learn how to set strategic goals, allocate resources, and create customer experience strategies that really work. Master implementation techniques, how to chat to stakeholders, and how to get things done properly. Explore customer journey mapping, how to collect feedback, and how to use data to make things better all the time. Join now to change the way you deal with customers and help your business succeed.
- Develop customer experience plans that you can actually use to grow the business.
- Master how to talk to stakeholders so that change happens smoothly.
- Look closely at customer journeys to see where the important moments are and where things go wrong.
- Design surveys that actually get you useful customer feedback.
- Put in place strategies based on data to constantly improve the customer experience.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Improve your management skills with our Customer Experience Management Course, designed for professionals looking to boost customer satisfaction and loyalty. Get stuck into action plan development, learn how to set strategic goals, allocate resources, and create customer experience strategies that really work. Master implementation techniques, how to chat to stakeholders, and how to get things done properly. Explore customer journey mapping, how to collect feedback, and how to use data to make things better all the time. Join now to change the way you deal with customers and help your business succeed.
Elevify advantages
Develop skills
- Develop customer experience plans that you can actually use to grow the business.
- Master how to talk to stakeholders so that change happens smoothly.
- Look closely at customer journeys to see where the important moments are and where things go wrong.
- Design surveys that actually get you useful customer feedback.
- Put in place strategies based on data to constantly improve the customer experience.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course