BPM (Business Process Management) Training
Gain expertise in BPM for order-to-delivery: map current AS-IS processes, create improved TO-BE flows, address root causes, and establish KPIs. Acquire hands-on tools to reduce errors, accelerate fulfilment, and synchronise operations with business objectives in management and administration contexts.
from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This BPM Training equips you with practical tools to optimise Order-to-Delivery processes. Master documenting AS-IS workflows, setting precise scopes, conducting root cause analysis, and crafting TO-BE processes that minimise errors and delays. Excel in designing KPIs, building dashboards, benchmarking performance, and creating implementation roadmaps featuring robust change management and governance for sustainable, quantifiable outcomes.
Elevify advantages
Develop skills
- Text-based BPMN modelling: convert chaotic procedures into clear, efficient process flows.
- AS-IS and TO-BE mapping: document, redesign, and optimise order-to-delivery processes.
- KPI design for O2D: define, calculate, and monitor key logistics performance metrics.
- Root cause analysis: use 5 Whys, Fishbone, and Pareto to resolve order problems swiftly.
- Implementation roadmap: develop phased rollouts, governance, and change management strategies.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.
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