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Agent Training

Agent Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course offers a hands-on, step-by-step guide to boosting CRM uptake from launch to ongoing success. You'll learn to assess stakeholders, create focused learning paths, and use tested change strategies. Develop solid onboarding schedules, run captivating training sessions, handle disputes, and monitor KPIs via straightforward dashboards, check-ins, and feedback systems that ensure users stay engaged, assisted, and in sync with company aims.

Elevify advantages

Develop skills

  • CRM adoption strategy: spot resistance and push for quick, enduring user engagement.
  • Stakeholder training design: outline roles and develop efficient, role-specific programmes.
  • Onboarding programme setup: organise 6-week launches with defined goals and activities.
  • Data-driven monitoring: follow CRM activity, KPIs, and support data to prove value.
  • Communication and conflict skills: unite leaders, tackle objections, and sustain commitment.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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