Managing Workplace Incivility Course
This course equips HR professionals with tools to identify, measure, and tackle workplace incivility. It covers building clear team norms, coaching managers effectively, and safeguarding employees to enhance organisational culture, retention rates, and trust levels across teams.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Managing Workplace Incivility Course provides practical strategies to spot, prevent, and handle disrespectful conduct in teams. Participants gain insights into defining behavioural standards, remote and hybrid etiquette, coaching techniques, feedback methods, and real-time intervention scripts. It also teaches robust systems for reporting, tracking metrics, and conducting training to minimise disputes, foster trust, and maintain a positive, inclusive work environment long-term.
Elevify advantages
Develop skills
- Diagnose incivility through HR surveys, interviews, and root-cause analyses.
- Establish clear team norms by converting conflicts into respectful behaviour rules.
- Implement quick prevention routines like inclusive meetings, rituals, and micro-training.
- Coach managers with scripts for tough feedback, in-meeting resets, and follow-up.
- Monitor impact using simple HR dashboards for civility, risk, and engagement.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... thank you for everything you do, I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.

Giulio CarloPrompt Engineering Student
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