Handling Workplace Conflicts Course
Acquire vital HR skills for resolving workplace disputes. Master conflict analysis, neutral facilitation of meetings, effective mediation sessions, risk management for legal and reputation issues, and creation of follow-up plans that rebuild confidence, strengthen teams, and elevate productivity. This programme delivers hands-on methods to handle tensions efficiently and promote a positive work environment.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with essential strategies to identify conflict origins, evaluate team dynamics, and mitigate legal and reputational threats. Gain skills in compiling case details, holding impartial one-on-one discussions, facilitating organised group mediations, and developing actionable plans with monitoring indicators and communication approaches to rebuild teamwork and safeguard business results.
Elevify advantages
Develop skills
- Diagnose workplace conflicts by identifying root causes and HR risks swiftly.
- Conduct impartial individual discussions with active listening and empathetic documentation.
- Facilitate structured mediations by establishing rules, easing tensions, and achieving prompt resolutions.
- Develop comprehensive conflict resolution plans featuring 4-week monitoring, metrics, and responsibility measures.
- Utilise Nonviolent Communication and interest-focused negotiation to settle issues equitably and in compliance with laws.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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