Workplace Empathy Course
This course equips professionals with essential skills to cultivate empathy in the workplace, promoting inclusive and supportive team dynamics through practical training and assessment techniques.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Workplace Empathy Course provides practical tools to foster respectful, psychologically safe teams. Discover core empathy models, active listening, and feedback methods for face-to-face and remote environments. Create inclusive training sessions, role-playing exercises, and job aids, then assess their effectiveness using clear KPIs, surveys, and follow-up strategies to minimise conflict, enhance wellbeing, and maintain behaviour change throughout your organisation.
Elevify advantages
Develop skills
- Design empathy trainings: quick, scenario-based sessions for tech and hybrid teams.
- Lead empathetic conversations: feedback, de-escalation, and challenging one-on-ones with confidence.
- Use data to demonstrate impact: empathy KPIs, surveys, and HR metrics that count.
- Facilitate safe practice: role plays, simulations, and inclusive group activities.
- Build ongoing support: reminders, manager check-ins, and peer networks for empathy.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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