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Basic Conflict Resolution Skills Course

Basic Conflict Resolution Skills Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course equips you with hands-on strategies to manage common workplace disagreements effectively. Master techniques like targeted questioning, impartial wording, attentive listening, interpreting body language, and delivering constructive feedback without blame. You'll learn to plan productive sessions, establish team guidelines, record concerns accurately, monitor pacts, control personal responses, and lead organised discussions for equitable, enduring outcomes.

Elevify advantages

Develop skills

  • Spot conflict roots, trends, and build-ups swiftly in professional settings.
  • Conduct efficient one-on-one and group mediation sessions for quick fixes.
  • Employ calm phrasing, full listening, and personal statements to reduce tensions.
  • Structure HR sessions with clear plans, rules, and tracking to avoid repeats.
  • Record events, deals, and promises precisely and professionally.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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