Frontline Management Course
This course equips frontline managers with essential tools to stabilize teams, boost performance, and achieve consistent daily results through practical strategies in rostering, KPIs, problem-solving, communication, and improvement planning.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Frontline Management Course provides practical tools to stabilise teams and enhance daily outcomes. Learn to reduce staff turnover using clever rostering, engagement strategies, and straightforward shift arrangements. Create basic KPI dashboards, identify performance problems, and conduct productive team huddles. Develop standard procedures, focused training, and 90-day enhancement plans to ensure your team achieves steady, dependable results each day.
Elevify advantages
Develop skills
- KPI design and tracking: create simple dashboards that quickly highlight frontline challenges.
- Root cause problem-solving: use 5 Whys and swift solutions to steady operations.
- Frontline communication: lead concise huddles, meetings, and feedback discussions.
- 90-day improvement plans: devise quick trials and assess effects using KPIs.
- Shift and retention management: refine rosters and lower turnover with effective methods.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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