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Process Management Course

Process Management Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Process Management Course provides practical tools to map current workflows, set clear goals, and design efficient future processes. Learn to choose meaningful KPIs, build dashboards, and measure performance accurately. You also develop skills in root cause analysis, change management, risk control, and implementation planning to achieve consistent, measurable improvements in operations.

Elevify advantages

Develop skills

  • Mastery in process mapping: capture current workflows using BPMN and swimlanes quickly.
  • Skills in KPI design: define precise, actionable metrics, SLAs, and dashboards.
  • Root cause analysis: apply 5 Whys, Fishbone, and Pareto to reduce defects swiftly.
  • Design of future processes: redesign flows, eliminate waste, and identify automation opportunities.
  • Change implementation: plan pilots, training, governance, and risk-managed rollouts.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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