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Salon Protocol & Client Care Training

Salon Protocol & Client Care Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This training equips you with essential skills for handling client consultations, tailoring services to their needs, and discussing prices confidently. Master professional reception practices, effective communication via phone, SMS, email, and face-to-face, along with strategies for scheduling appointments, managing complaints, no-shows, and cancellations to ensure smooth salon operations and valued client experiences.

Elevify advantages

Develop skills

  • Expert client consultations: quickly align hair objectives with suitable services.
  • Confident salon interactions: ready scripts for phone calls, messages, and personal engagements.
  • Efficient scheduling skills: optimise appointments, waitlists, and stylist schedules.
  • Professional reception conduct: greet, rebook, and keep clients coming back.
  • Serene dispute management: handle complaints, missed appointments, and refunds effortlessly.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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