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IVR and Telephone Voice-Over Course

IVR and Telephone Voice-Over Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This IVR and Telephone Voice-over Course teaches you how to create clear banking menus, write short prompts, and adapt language for diverse callers. You will learn IVR structure, caller paths, privacy and accessibility guidelines, as well as tone, speed, and stress for building trust and understanding. Develop a smooth process for recording, editing, testing, and delivering so your phone systems sound professional, compliant, and user-friendly.

Elevify advantages

Develop skills

  • IVR script writing: create clear, short banking menus that callers navigate quickly.
  • Vocal delivery for IVR: manage tone, speed, and stress for reliable bank prompts.
  • Studio-ready recording: record clean, steady IVR audio using any professional equipment.
  • Audio editing for telephony: reduce sibilance, compress, and balance prompts for clear sound.
  • IVR QA and handoff: check flows, record files, and provide complete packages to clients.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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