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Customer Loyalty & Retention Course

Customer Loyalty & Retention Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course equips you to convert initial beauty shoppers into loyal repeat customers via targeted personalisation, attractive loyalty perks, and discount-free motivators. Master the 0-180 day customer path, manage email, SMS, and website campaigns, create cost-effective loyalty schemes, evaluate vital retention indicators, and roll out a 90-day strategy to increase repeat buys and customer lifetime value.

Elevify advantages

Develop skills

  • Design effective loyalty programs with tiers, rewards, and rules to increase repeat purchases.
  • Personalise customer offers by leveraging purchase history for product recommendations and sampling.
  • Map out retention journeys covering 0-180 day touchpoints to encourage ongoing buys.
  • Conduct retention analytics tracking customer cohorts, lifetime value, churn rates, and promotion results.
  • Execute rapid A/B tests on email subjects, rewards, and timing for immediate performance gains.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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