from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Customer Onboarding Course teaches you how to create a straightforward 30-day journey that encourages quick activation and sustained product usage. You'll learn the basics of the customer lifecycle, key roles, and performance indicators, then develop structured emails, introductory calls, and in-app guides using checklists, templates, and playbooks. Conclude with hands-on techniques to monitor essential metrics, gather feedback, and continually refine each aspect of the onboarding process.
Elevify advantages
Develop skills
- Design 30-day onboarding journeys: map out phases, channels, and handoffs quickly.
- Build activation playbooks: covering first login, setup, tracking, and initial campaign.
- Create effective onboarding emails: including welcome messages, re-engagement, and follow-ups.
- Utilise in-app guides and checklists to promote feature adoption and time-to-value.
- Monitor onboarding KPIs and feedback to improve activation and retention.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course
