from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This short course assists you in developing solid SaaS customer relationships that cut down on customer loss and boost account worth. You will discover how to group your client base, identify requirements according to their business stage, and create focused communication plans. You will also practise establishing clear targets, selecting suitable channels and methods, and applying performance measures, comparison tests, and response mechanisms to keep improving your interaction and customer holding strategies.
Elevify advantages
Develop skills
- SaaS customer understanding: outline business stages, identify loss dangers, and respond swiftly.
- Client grouping: create 3–4 B2B SaaS groups that support holding onto customers.
- Relationship targets: establish SMART aims connected to loss, renewals, and additional sales.
- Strategy guides: develop useful holding, email, and online seminar initiatives.
- Results improvement: monitor performance measures, conduct A/B tests, and adjust efforts.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.

André FelipePrompt Engineering Student
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