digital assistant training
Gain expertise in Digital Assistant capabilities tailored for contemporary marketing teams. Delve into workflows for social media, email campaigns, and advertisements craft a precise assistant persona manage reports and KPIs oversee quotes and scheduling and recognise precisely when to hand over to human specialists. This training equips you to streamline operations and boost team productivity effectively.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course teaches you to create a dependable, brand-aligned digital assistant that efficiently handles content calendars, approvals, and campaign workflows. You'll master tone of voice guidelines, persona creation, scripted responses, KPIs, reporting formats, pricing essentials, and secure escalation methods, enabling your assistant to manage daily tasks, client inquiries, and performance reports with reliable, top-notch service.
Elevify advantages
Develop skills
- Build a comprehensive marketing knowledge base covering topics, workflows, SLAs, and KPIs.
- Design a reliable assistant persona with defined tone, boundaries, and user focus.
- Employ pre-built response templates for quotes, reports, and client communications.
- Execute detailed workflows for content scheduling, reporting, and meeting coordination.
- Implement secure escalation protocols, data privacy measures, and 'I don’t know' responses in real-time support.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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