Moderation Course
Gain expertise in contemporary community moderation tailored for communication specialists. Master crafting clear guidelines, managing crises, combating spam and abuse, leveraging moderation tools, and delivering fair, transparent decisions that ensure online spaces remain secure and vibrant. This course builds essential skills for maintaining healthy digital communities through balanced, effective moderation practices.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This practical course equips you with skills to create clear community guidelines, evaluate incidents using consistent methods, and enforce fair actions. You'll learn to manage harassment, hate speech, spam, and self-harm content, utilise moderation tools and metrics, process appeals, share decisions openly, and safeguard user safety alongside your mental wellbeing to boost community trust.
Elevify advantages
Develop skills
- Design clear community rules: craft fair, enforceable, brand-aligned policies.
- Make swift moderation decisions: prioritise incidents considering context, impact, and risk.
- Utilise professional moderation tools: queues, dashboards, metrics, and automation effectively.
- Manage crises and self-harm content: respond securely using trauma-aware protocols.
- Communicate difficult decisions: explain actions clearly, impartially, and uniformly.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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