Effective Communication Skills Course
This course equips professionals with essential communication techniques to handle difficult conversations, resolve conflicts, and build stronger relationships through practical skills and ready-to-use scripts.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Effective Communication Skills Course provides practical tools to manage tricky discussions, minimise disputes, and foster trust swiftly. Discover active listening, impartial phrasing, and effective questioning, then utilise pre-prepared scripts for feedback, calming tensions, and follow-through. Brief, targeted sessions assist in forming straightforward understandings, monitoring advancement, and enhancing enduring professional bonds.
Elevify advantages
Develop skills
- Active listening mastery: apply evidence-based habits in daily one-on-ones.
- Neutral message design: frame goals clearly and reduce blame in tough talks.
- Conflict analysis tools: map interests, stakeholders, and team tensions fast.
- De-escalation scripts: respond to defensiveness and move talks to solutions.
- Constructive feedback delivery: use SBIR to give clear, respectful critiques.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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