Nonviolent Communication Course
This course teaches Nonviolent Communication (NVC) techniques tailored for tech teams to resolve conflicts, improve empathy, and foster better collaboration between Product and Support.

from 4 to 360h flexible workload
valid certificate in your country
4.0 in the evaluation
What will I learn?
This Nonviolent Communication Course equips you with practical tools to ease tensions between Product and Support teams, convert heated remarks into straightforward requests, and facilitate effective 60–90 minute sessions. You'll learn to spot unmet needs, accurately identify emotions, listen empathetically, calm tense situations, and apply ready-made templates, scripts, and metrics for quick, trackable gains in team cooperation.
Elevify advantages
Develop skills
- Apply NVC in tech teams: decode conflicts into clear needs and requests.
- Lead short NVC sessions: structure 60–90 minute interventions that deliver fast results.
- Practice empathic listening: use presence, reflection, and precise feeling words.
- Reframe reactive talk: translate blame into Observation, Feeling, Need, Request.
- Handle escalation with NVC: de-escalate, set boundaries, and ensure safety.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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