Conflict Resolution Course
This course equips participants with essential skills to resolve conflicts effectively in professional settings, covering frameworks, negotiation techniques, diagnosis, facilitation, and sustaining agreements.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Conflict Resolution Course provides practical tools to swiftly identify tensions, map out stakeholders, and reveal underlying causes. Discover established methods such as interest-based negotiation, Nonviolent Communication, and the Thomas-Kilmann model, then put them into practice in actual meetings using structured agendas, calming phrases, and clear decision-making guidelines. Develop solid agreements, handle risks, safeguard project timelines, and foster ongoing trust within teams through reliable, effective approaches.
Elevify advantages
Develop skills
- Mastery of conflict frameworks: rapidly choose and implement TKI, NVC, and negotiation techniques.
- Negotiation in high-pressure situations: structure compromises, control risks, and synchronise technical and business objectives.
- Diagnosing conflicts: chart out root causes, motivations, and power structures in teams.
- Facilitating under stress: conduct targeted resolution meetings that conclude with definite agreements.
- Enduring agreements: avoid setbacks using performance measures, monitoring, and rebuilding trust.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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