Lesson 1Prioritisation of urgent orders: order priority fields, expedited waves, and dynamic reallocation of resourcesShows how to set up and run urgent order handling in EWM, using priority fields, expedited waves, and dynamic resource reallocation so rush orders are picked and shipped without upsetting normal workload.
Priority fields in delivery and waveExpedited wave templates and timingDynamic reprioritization of tasksResource reallocation and alertsKPIs for rush order performanceLesson 2Pick path optimisation and warehouse order formation: pick sequence, distance-based heuristics, and handling aisle congestionCovers how EWM builds optimised pick paths and warehouse orders, using sequences, sorting, and distance-based logic to cut travel time, avoid aisle congestion, and follow resource and equipment limits.
Warehouse order creation rulesSort sequences and travel distance logicAisle congestion and hotspot avoidanceResource type and equipment constraintsPerformance monitoring of pick pathsLesson 3Staging, loading, and dock appointment integration for same-day and next-day deliveriesExplains staging, loading, and dock appointment links for same-day and next-day deliveries, focusing on door assignment, loading sequences, and carrier time windows to avoid delays and blockages.
Door and staging area determinationLoading sequence and stop planningIntegration with dock schedulingSame-day versus next-day flowsYard and carrier communicationLesson 4Shipping confirmation and goods issue: transfer to ERP, post goods issue posting, and EWM status updatesDescribes how EWM posts shipping confirmation and goods issue, sends data to ERP, and updates EWM statuses, ensuring financial postings, stock accuracy, and full tracking of outbound deliveries and HUs.
Delivery and HU status managementGoods issue posting from EWMIntegration with ERP accountingReversals and corrections of GIMonitoring outbound posting errorsLesson 5Pick-by-voice and RF picking setup: resource allocation, task types, and pick confirmationDetails setup of RF and pick-by-voice in EWM, including resource assignment, queue and task types, confirmation steps, and error handling to ensure efficient, hands-free, accurate picking on the floor.
RF framework and screen designVoice integration and dialog designQueue, activity area, and task typesPick confirmation and exception codesLatency, connectivity, and fallbackLesson 6Packing and value-added services during outbound: labelling, final kitting, and customer-specific packagingDetails packing and value-added services in outbound, including HU creation, labelling, final kitting, and customer-specific packaging so shipments meet compliance, branding, and handling needs.
Packing specifications and HU typesCustomer-specific packing instructionsFinal kitting and assembly at packLabeling, SSCC, and documentsQuality checks during packingLesson 7Avoiding conflicts with replenishment: slotting replenishment windows, replenishment blocking during picks, and task interleavingExplains how to avoid clashes between picking and replenishment by setting time windows, blocking rules, and task interleaving so stock is ready for picks without congestion or double handling.
Replenishment control and triggersTime windows before wave releaseBin blocking during active pickingTask interleaving rules and limitsMonitoring stockouts during picksLesson 8Wave and work creation: criteria for wave release, wave templates, and wave consolidationExplains how SAP EWM waves group outbound deliveries, covering wave templates, release methods, and consolidation rules so you can manage workload sharing, picking timing, and match with shipping and carrier cutoffs.
Wave templates and assignment rulesTime-, route-, and carrier-based releaseItem and HU-based wave consolidationWave monitoring and exception handlingKPIs for wave workload balancingLesson 9Handling order exceptions: short picks, substitution, and partial shipmentsCovers handling outbound exceptions like short picks, substitutions, and partial shipments, including setup of reason codes, follow-up tasks, and info back to ERP and customer service.
Short pick detection and recordingMaterial and unit substitution rulesPartial shipment and backorder logicException codes and follow-up tasksCustomer and ERP communicationLesson 10Mixed-pallet and full-pallet picking rules: HU selection, pallet split, and consolidationDescribes rules for mixed-pallet and full-pallet picking in EWM, including HU selection, pallet splitting, consolidation, and labelling to balance efficiency, stability, and customer needs.
Full-pallet picking from bulkMixed-pallet composition rulesHU selection and reuse logicPallet split and reconsolidationStability checks and labelingLesson 11Picking strategy types: order picking, wave picking, batch picking, and cluster picking explainedLooks at key EWM picking strategies, comparing order, wave, batch, and cluster picking. Shows when to use each, how to set them up, and how they affect worker efficiency, accuracy, and warehouse layout.
Order picking: direct delivery focusWave picking for shipping cutoffsBatch picking for high runnersCluster picking with multiple HUsHybrid strategies and constraintsLesson 12End-to-end outbound flow: sales order to outbound delivery, picking, packing, and goods issue in EWMGives an end-to-end view of the EWM outbound flow, from sales order and delivery creation through picking, packing, staging, and goods issue, highlighting key links and control points.
Sales order and delivery creationEWM document creation and checksWave release and picking executionPacking, staging, and loading stepsGoods issue and performance review