Airport Ground Handling Agent Training
Gain expertise in A320 turnaround coordination, ramp safety measures, baggage and cargo management, passenger assistance including PRM, fueling procedures, and quick decision-making under pressure. Develop essential skills for ground handling agents to improve on-time departures, safeguard passengers, crew, and aircraft, and maintain high operational standards in busy airport environments.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This training equips you with practical skills for safe aircraft turnarounds, accurate ramp operations, and smooth handling of passengers, baggage, and cargo. Master detailed planning for A320 flights, weather protocols including lightning, fuel and equipment management, assistance for passengers with reduced mobility, and decisions to ensure on-time performance, keeping every operation safe, compliant, and punctual.
Elevify advantages
Develop skills
- A320 turnaround planning: Create precise timelines prioritising safety and efficiency.
- Ramp safety expertise: Confidently implement PPE, weather checks, and incident response.
- Baggage and cargo handling: Perform rapid, exact loading of ULDs and bulk holds.
- PRM and passenger support: Provide respectful aid and transparent delay information.
- Operational communications: Apply professional radio use, KPIs, and delay procedures effectively.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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