Auto Parts Sales Course
This course provides essential skills for auto parts sales, covering inventory management, part verification, catalogue use, customer service, and pricing to boost efficiency and sales.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Auto Parts Sales Course equips you with practical skills to identify the right parts, check if they fit properly, and avoid expensive mistakes. You'll learn to use electronic catalogues, handle stock, process tricky orders, and record every detail correctly. Gain confidence in setting prices, giving quotes, and managing payments while excelling in clear talking, sorting out disputes, and juggling tasks to serve more customers quickly and increase sales.
Elevify advantages
Develop skills
- Inventory control and order processing: master stock codes, expected delivery times, and documentation.
- Vehicle fitment verification: decode VINs and match exact OEM or aftermarket parts.
- EPC catalogue navigation: search by VIN, cross-reference OEM to aftermarket quickly.
- Customer communication and conflict resolution: handle calls, scripts, and complaints.
- Pricing and quoting for auto parts: present tiers, taxes, and shop discounts clearly.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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