Telecare Services Course
This course equips you to deliver telecare services for elderly people and those with disabilities. You will learn to evaluate needs, explore technology choices, understand legal requirements, manage costs, process referrals, and build communication abilities to create secure, budget-friendly care plans in community services environments. Ideal for enhancing support in everyday settings across Zambia.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
Gain hands-on skills to identify local telecare providers, compare public, private, and community services, check eligibility and fees. Master assessing needs, pairing users with suitable devices, handling referrals and records, ensuring privacy and consent, plus ongoing support via communication, training, and check-ins for greater independence and safety.
Elevify advantages
Develop skills
- Telecare fundamentals: explain services, equipment, limitations, and key legal points simply.
- User needs evaluation: quickly connect seniors to reliable, cost-effective telecare options.
- Referral processes: handle referrals for public, private, and community telecare effectively.
- Costs and support: describe fees, grants, and payment methods in straightforward terms.
- User involvement: teach users, reduce technology fears, and maintain long-term telecare engagement.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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