Lesson 1Building walkthrough and area inventory (entrance, stairway, corridors, offices, restrooms, break room)Learn to walk through a building, list all areas, and group them by purpose, dirt level, and risks. You will make simple cleaning maps to guide paths, how often to clean, and who does what in a Zambian office environment.
Preparing floor plans and simple area sketchesIdentifying high-traffic and high-touch zonesClassifying areas by risk and soil levelCreating numbered area and room listsDesigning efficient cleaning routes and loopsDocumenting special instructions per areaLesson 2Consumables and supply management: inventory thresholds, reorder triggers, storage rotationLearn to handle consumables and supplies so they don't run low during a shift. You will set stock limits, reorder points, storage guidelines, and rotation ways that cut waste and damage, practical for Zambian facilities.
Listing all consumables by area and useSetting par levels and minimum thresholdsDefining reorder triggers and lead timesLabeling and organizing storage shelvesFirst-in, first-out stock rotation rulesTracking usage and spotting unusual spikesLesson 3Surface-specific cleaning: desks, door handles, switches, sinks, microwaves, refrigeratorsFind out how to clean various surfaces safely and well. You will pair chemicals and tools with desks, touch points, fittings, and appliances, avoiding harm and leftover marks in everyday Zambian workspaces.
Desk and workstation cleaning sequenceDoor handles and push plate disinfectionLight switch and control panel wipingSink and faucet descaling and polishingMicrowave and small appliance surfacesRefrigerator exterior and handle cleaningLesson 4Break room cleaning: food safety basics, appliance exterior/interior cleaning, refrigerator maintenanceFocus on clean, food-safe break room cleaning. You will clean tables, counters, sinks, appliances, and fridges while managing crumbs, spills, smells, and risks of cross-contamination in shared Zambian areas.
Food safety basics for shared spacesCleaning and sanitizing tables and countersSink, faucet, and drain cleaning stepsMicrowave interior and exterior cleaningRefrigerator interior cleaning and purgingManaging crumbs, spills, and pest risksLesson 5Task-level cleaning procedures: sweeping, mopping, vacuuming, dusting, glass cleaning, trash removalThis part details step-by-step ways for main cleaning jobs. You will learn right order, tool picks, and safety steps for sweeping, mopping, vacuuming, dusting, glass care, and rubbish handling in Zambian buildings.
Dry and damp dusting techniques by heightCorrect sweeping patterns and dust controlMopping methods: flat, string, and microfiberVacuuming patterns for carpets and hard floorsGlass and mirror streak-free cleaning stepsTrash removal, bagging, and leak preventionLesson 6Daily vs periodic cleaning tasks and frequency determinationTell apart daily, weekly, and monthly jobs and set fair timings. You will balance looks, cleanliness, and costs while noting task lists and check points for bosses in Zambian office routines.
Identifying essential daily cleaning tasksDefining weekly and monthly deep tasksSetting task frequency by soil and riskCreating task matrices by area and periodDocumenting checklists for each frequencyReviewing and updating frequencies regularlyLesson 7Time-block scheduling and shift planning for an 8:00–18:00 buildingLearn to make real cleaning schedules for an 8:00–18:00 building. You will set time blocks for jobs, breaks, and checks, match staff to busy times, and adjust for special events in Zambia.
Mapping building traffic by time of dayDefining opening and closing routinesTime-blocking core and detail tasksCoordinating staff breaks and rotationsPlanning mid-day touch-up cleaningAdjusting schedules for events and peaksLesson 8Tools and equipment: brooms, mops, buckets, microfiber cloths, vacuum, squeegees, spray bottles, signageKnow how to pick, use, and care for main cleaning tools and gear. You will match tools to jobs, stop surface damage, and keep equipment clean, safe, marked, and ready for each shift in Zambian sites.
Selecting brooms, mops, and mop bucketsUsing microfiber cloths by color and taskVacuum types, filters, and basic upkeepSqueegee and spray bottle safe handlingWet floor signage and hazard placementDaily cleaning of tools after each shiftLesson 9Restroom cleaning: toilets, urinals, sinks, mirrors, replenishment of supplies, odor controlMaster clean toilet cleaning with a clear order. You will handle toilets, urinals, sinks, mirrors, walls, floors, restock supplies, control smells, and stop cross-contamination in Zambian facilities.
Restroom entry, inspection, and safety setupColor-coded tools for restroom fixturesToilet and urinal cleaning and disinfectionSink, counter, and mirror cleaning stepsRestocking paper, soap, and hygiene binsOdor control and ventilation best practices
