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Telemarketing Specialist Course
Improve your telemarketing skills with our Telemarketing Specialist Training Programme, designed for call centre workers wanting to do well. Learn good ways to talk to people, convincing methods, and how to listen properly to build good relationships and understand what customers need. Learn how to deal with problems customers have, finalise sales, and make customers happy in the long run. By acting out scenarios and getting feedback, improve how you do things and set goals for yourself to get better. Get good knowledge of the products you're selling and present them in a way that makes people want to buy them, so you can be successful.
- Master sales closing: Use good statements to finish sales deals with confidence.
- Enhance communication: Develop skills to be convincing and listen properly.
- Understand customer needs: Find out what problems customers have and offer solutions that fit.
- Handle objections: Change challenges into chances by using smart ways to deal with them.
- Build rapport: Make customers happy for a long time by being understanding and trustworthy.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Improve your telemarketing skills with our Telemarketing Specialist Training Programme, designed for call centre workers wanting to do well. Learn good ways to talk to people, convincing methods, and how to listen properly to build good relationships and understand what customers need. Learn how to deal with problems customers have, finalise sales, and make customers happy in the long run. By acting out scenarios and getting feedback, improve how you do things and set goals for yourself to get better. Get good knowledge of the products you're selling and present them in a way that makes people want to buy them, so you can be successful.
Elevify advantages
Develop skills
- Master sales closing: Use good statements to finish sales deals with confidence.
- Enhance communication: Develop skills to be convincing and listen properly.
- Understand customer needs: Find out what problems customers have and offer solutions that fit.
- Handle objections: Change challenges into chances by using smart ways to deal with them.
- Build rapport: Make customers happy for a long time by being understanding and trustworthy.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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