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Telecollections Technician Course
Boost your call centre career with our Telecollections Technician Course, designed for professionals looking to master key skills in debt collection. Learn how to manage your time well, understand the laws and ethical ways of doing things, and improve your communication skills. Gain skills in dealing with objections, negotiating payments, and making customers happy. Our short, but quality course helps you to balance many accounts, keep customer information private, and stay positive, all at your own speed.
- Become a master of time management: Put tasks in order of importance and handle many accounts without any problems.
- Know the laws: Understand the debt collection laws and how to do things ethically.
- Deal with objections: Find and answer common customer objections in the right way.
- Communicate clearly: Show understanding, listen carefully, and communicate in a clear and concise way.
- Improve customer satisfaction: Check and improve how happy customers are.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Boost your call centre career with our Telecollections Technician Course, designed for professionals looking to master key skills in debt collection. Learn how to manage your time well, understand the laws and ethical ways of doing things, and improve your communication skills. Gain skills in dealing with objections, negotiating payments, and making customers happy. Our short, but quality course helps you to balance many accounts, keep customer information private, and stay positive, all at your own speed.
Elevify advantages
Develop skills
- Become a master of time management: Put tasks in order of importance and handle many accounts without any problems.
- Know the laws: Understand the debt collection laws and how to do things ethically.
- Deal with objections: Find and answer common customer objections in the right way.
- Communicate clearly: Show understanding, listen carefully, and communicate in a clear and concise way.
- Improve customer satisfaction: Check and improve how happy customers are.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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