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Social Media Customer Service Manager Course

Social Media Customer Service Manager Course
from 4 to 360h flexible workload
certificate recognized by MEC

What will I learn?

Improve your call centre career with our Social Media Customer Care Manager Course. Become a pro at connecting with customers pa Facebook, Instagram, na Twitter. Learn how to check customer talk, give kind replies, and always be professional. Get better at looking after the brand, handling palaba, and fixing problems. Build trust, make customers loyal, and make sure they are happy. This short, good course is made for busy people who want to learn things that work.

Elevify advantages

Develop skills

  • Become a master of using social media to give good customer care.
  • Check customer talk to make customer interactions better.
  • Give kind, clear, and simple replies.
  • Look after the brand and handle palaba on social media.
  • Make and use ways to fix problems properly.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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