Log in
Choose your language

Customer Retention Technician Course

Customer Retention Technician Course
from 4 to 360h flexible workload
certificate recognized by MEC

What will I learn?

Boost your call centre career with our Customer Retention Technician Course. Become a master at communicating well, including learning how to persuade people and handle tricky conversations. Understand customer churn (when customers leave), how it hurts business, and how to fight it. Learn to plan and put retention strategies into action, check customer feedback properly, and manage projects well. This course will give you useful, top-quality skills to make customers happy and help the business succeed.

Elevify advantages

Develop skills

  • Master persuasive communication to improve how you talk to customers.
  • Check customer feedback properly to see what's happening and make the service better.
  • Create good retention strategies to stop customers from leaving.
  • Plan and do projects carefully to get the best results.
  • Use resources wisely to get the most out of your retention work.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

FAQs

Who is Elevify? How does it work?

Do the courses have certificates?

Are the courses free?

What is the course workload?

What are the courses like?

How do the courses work?

What is the duration of the courses?

What is the cost or price of the courses?

What is an EAD or online course and how does it work?

PDF Course

Here you can study anything you want

Didn't find what you were looking for? Want to study about the topic you've always wanted?