Support Services for People with Intellectual Disabilities Course
This course provides essential skills for supporting individuals with intellectual disabilities through effective communication, ethical care, and resource navigation over the phone.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Support Services for People with Intellectual Disabilities Course equips you with practical tools to communicate clearly, plan short-term goals, and deliver respectful, person-centred support. You'll learn to handle sensitive discussions, record information accurately, identify risks, safeguard privacy, and link people to local programmes, job opportunities, and community resources in a safe, ethical, and empowering manner.
Elevify advantages
Develop skills
- Person-centred support: apply ethical, rights-based care in real calls.
- Clear communication: use plain language, de-escalation, and teach-back checks.
- Call handling mastery: follow structured flows, document, and refer safely.
- Safeguarding on the phone: spot risk, protect privacy, and act fast.
- Service navigation: quickly map, assess, and connect callers to local supports.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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