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CRM for Telemarketing Course

CRM for Telemarketing Course
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

This course teaches how to import, clean, and organise lead data effectively, create intelligent segments, and set up efficient daily call queues. You'll master real-time call logging with tags, statuses, and workflows, automate follow-ups, and develop insightful reports and dashboards to monitor KPIs, improve scripts, and enhance conversions and productivity in telemarketing operations.

Elevify advantages

Develop skills

  • Lead segmentation expertise: craft intelligent call queues to rapidly increase conversions.
  • CRM data management: import, clean, and structure lead lists for smooth dialling.
  • Expert call logging: record outcomes, notes, and actions right in your CRM system.
  • Workflow automation: leverage tags, statuses, and automations for optimal next steps.
  • Telemarketing insights: analyse CRM dashboards and KPIs to refine daily performance.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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