Lesson 1On-scene emergency tasks: firefighting limits, spill containment triage, first aid prioritization, decontamination steps for chemical exposureThis lesson details safe limits for on-scene actions by trained staff, including basic firefighting, spill containment, first aid triage, and chemical decontamination, stressing personal safety, PPE, and when to wait for responders in Zambian sites.
Defensive firefighting scope for staffSpill containment priorities and triageFirst aid prioritization and handoverDecontamination steps for chemical exposureCriteria for withdrawal and scene handoverLesson 2Documentation and incident logging: initial incident report fields, evidence preservation, witness statements, chain-of-command reportingThis lesson describes logging incidents from the first report, including key fields, evidence preservation, witness statements, and chain-of-command reporting, supporting investigations and compliance in Zambian workplaces.
Initial incident report fields and timingEvidence preservation and scene controlCollecting and securing witness accountsReporting lines and approval workflowData retention and confidentiality rulesLesson 3Roles and responsibilities: Safety Officer duties, emergency team lead, floor wardens, first aiders, supervisors, designated assembly marshalsThis lesson defines emergency roles like Safety Officer, team lead, floor wardens, first aiders, supervisors, and assembly marshals, clarifying authority, handovers, training, and shift coverage for Zambian operations.
Safety Officer duties and authorityEmergency team leader responsibilitiesFloor wardens and sweep proceduresFirst aiders and medical coordinationAssembly marshals and headcount tasksLesson 4Resource and equipment matrix: required PPE levels, spill kits, fire extinguishers types and placement, breathing apparatus needs, first aid suppliesThis lesson maps emergency resources like PPE, spill kits, fire extinguishers, breathing apparatus, and first aid supplies, explaining selection, placement, inspections, and keeping records current in Zambia.
PPE levels by task and hazard typeSpill kit contents, siting, and upkeepFire extinguisher types and placementBreathing apparatus needs and limitsFirst aid supplies and restocking rulesLesson 5Evacuation vs shelter-in-place decision framework: criteria, hazard-specific guidance, re-entry controlsThis lesson provides a method to choose evacuation or shelter-in-place, linking criteria to hazards, who decides, communication, and controlled re-entry after incidents in Zambian facilities.
Risk criteria for evacuation decisionsShelter-in-place triggers and conditionsHazard-specific decision guidanceAuthority and decision-making rolesRe-entry authorization and area checksLesson 6Coordination with external services: pre-incident liaisons, site layout packs for responders, hydrant/utility info, access and traffic controlThis lesson explains coordinating with external responders via pre-incident links, sharing site layouts, utilities, access plans, and joint drills to speed up response in Zambian contexts.
Pre-incident liaison and contact updatesResponder information packs and mapsHydrant, utility, and shutoff informationAccess routes and traffic control plansJoint drills and post-incident reviewsLesson 7Alarm escalation and notification templates: who to call (internal contacts, local fire department, ambulance, environmental authority) and scripted information to provideThis lesson defines alarm escalation, who to notify internally and externally, and call scripts for consistent information sharing under stress in Zambian emergency responses.
Internal escalation levels and triggersContact lists for external servicesStandard call script core elementsNotification templates and message logsLanguage, clarity, and confirmation stepsLesson 8Immediate actions and initial isolation: safe shutdown procedures, stopping fuel sources, isolating cylinders, electrical isolation for welding areasThis lesson covers immediate stabilisation actions like safe shutdowns, stopping fuel, isolating cylinders, and power cuts in welding areas, prioritising safety in Zambian sites.
Scene size-up and immediate prioritiesSafe shutdown of equipment and processesStopping fuel and energy sourcesGas cylinder and tank isolation stepsElectrical isolation in welding areasLesson 9Detection and alarm pathways: detection systems, manual alarms, communication trees, phone and radio protocolsThis lesson explains incident detection, alarm raising, and info flow via communication trees, phones, and radios for quick, reliable alerts without confusion in Zambia.
Automatic detection and alarm system typesManual alarm points and activation rulesAlarm communication trees and call cascadesPhone, radio, and PA usage protocolsAlarm verification and false alarm handling