Lesson 1Medical emergency procedure: assessment, first aid priorities, AED and oxygen use policy, handing over to EMSDescribes structured medical emergency response focusing on scene safety, rapid assessment, first aid priorities, AED and oxygen policies, EMS communication, and care documentation for Zambia.
Scene safety and initial assessmentActivating internal and external helpFirst aid priorities and triage basicsAED access, use, and maintenance policyHandover to EMS and documentationLesson 2Bomb threat and suspicious package procedure: guided call-script for phone threats, search protocols, cordon and evacuation distances, preservation of evidenceDetails bomb threat and suspicious package procedures including call scripts, info capture, search coordination, cordon distances, evacuation choices, and evidence preservation for Zambian sites.
Using the bomb threat call scriptCapturing caller details and threat contentRecognizing suspicious package indicatorsSearch coordination and cordon distancesEvidence preservation and scene securityLesson 3Power outage procedure: safe shutdown of sensitive equipment, emergency lighting checks, manual evacuation if alarms failCovers power outage response with safety checks, controlled shutdowns, emergency lighting verification, alarm checks, and manual evacuation criteria if systems fail in Zambian buildings.
Immediate safety checks during outageShutting down sensitive equipment safelyVerifying emergency lighting and exit signsChecking alarm and communication systemsManual evacuation when systems failLesson 4Confinement/shelter-in-place: when to advise stay-in-place (e.g., toxic gas), sealing rooms, ventilation control, and communication updatesExplains shelter-in-place implementation for hazards like toxic gas, covering hazard recognition, room sealing, ventilation control, occupant instructions, and updates until all-clear in Zambia.
Triggers for shelter-in-place decisionsSelecting and preparing safe roomsSealing rooms and controlling airflowOccupant instructions and behavior rulesUpdates, all-clear, and debriefingLesson 5Fire-specific procedure: immediate actions on discovery, safe evacuation routes, use of extinguishers by trained personnel, stairwell integrity checksOutlines fire procedures from discovery to evacuation, emphasising alarm activation, safe routes, extinguisher use by trained staff, stairwell checks, and fire service coordination in Zambia.
Actions on discovering a fireActivating alarms and notifying 911Selecting safe evacuation routesExtinguisher use by trained personnel onlyStairwell integrity and door control checksLesson 6External assembly points: primary and secondary locations, walking directions from building, roll-call procedures, and separation from hazardsDefines external assembly points planning with primary/backup locations, safe routes, hazard separation, roll-call methods, and emergency service coordination for Zambian facilities.
Selecting primary and secondary pointsPosting maps and walking directionsMaintaining distance from likely hazardsRoll-call and headcount proceduresReentry control and onward relocationLesson 7General evacuation flow: alarm initiation, announcement wording, orderly egress, stair use, elevator prohibition, and exterior movementOverviews full evacuation flow covering alarm initiation, announcements, orderly stair use, elevator bans, exterior control, and managing exit congestion in Zambian buildings.
Alarm initiation and escalation pathsStandard emergency announcement wordingOrderly use of stairs and landingsElevator prohibition and enforcementExterior movement and crowd controlLesson 8Gas leak procedure: detection protocol, non-sparking actions, isolation of gas supply, evacuation vs confinement decision criteriaDefines actions for gas leaks focusing on safe detection, non-sparking behaviour, gas isolation, protective distances, and evacuation vs shelter decisions based on Zambian risk assessment.
Recognizing gas leak indicators and alarmsInitial notification and area access controlNon-sparking behavior and ignition source controlGas shutoff locations and isolation stepsEvacuate versus confine: decision matrixLesson 9Assisted evacuation for persons with reduced mobility: identification, refuge areas, evacuation chairs, and evacuation helpers' responsibilitiesExplains assisted evacuation planning for reduced mobility, covering identification, helpers, refuge areas, equipment, communication, and support documentation in Zambian contexts.
Identifying occupants needing assistanceAssigning and training evacuation helpersSelecting and managing refuge areasUsing evacuation chairs and transfer aidsDocumenting assistance and post-event review
