Prevention Agent Course
The Prevention Agent Training Course equips security personnel with skills to reduce shoplifting in retail settings, operate CCTV and conduct patrols efficiently, follow legal and ethical guidelines, resolve conflicts peacefully, and collaborate with store teams to secure assets while upholding customer rights. It emphasises proactive risk management and professional conduct for safer environments.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This Prevention Agent Course offers practical training for managing theft risks, customer dealings, and shop incidents confidently. You'll cover legal boundaries, force usage rules, de-escalation methods, CCTV operations, patrol strategies, and evidence management. Develop teamwork with store staff, boost awareness of situations, and use effective tactics to minimise losses and safeguard people and property.
Elevify advantages
Develop skills
- Legal compliance for security work: quickly apply rules on searches, detentions, and force.
- Retail theft prevention strategies: reduce losses using EAS, store layouts, and hidden deterrents.
- CCTV and patrol coordination: design routes, identify blind spots, and preserve video evidence.
- Professional customer service: manage complaints, calm tensions, and respect dignity.
- Store risk evaluation: observe behaviours, prioritise dangers, and intervene early.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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