Lesson 1Policy catalog: Data Protection Policy, Data Retention Policy, Vendor Management Policy, DPIA Policy, Incident Response Policy (purpose and ownership for each)This part explains building, keeping privacy policy list, purpose, scope, owners per policy, match laws, approvals, versions, share changes org-wide.
Core privacy and data protection policy structureData retention and deletion policy governanceVendor and DPIA policy roles and approvalsIncident response and breach notification policiesPolicy lifecycle, versioning, and communicationLesson 2DPO governance model: reporting lines, escalation to executive management, and coordination with Legal, IT, Product, Security, and SalesThis part covers DPO setup, reporting, independence, exec escalates, work with Legal, IT, Product, Security, Sales, note roles, duties, choices.
DPO mandate, independence, and authorityFormal reporting lines to executive managementEscalation paths for high-risk processingCoordination with Legal, IT, Product, SecurityDocumenting roles, RACI, and decision rightsLesson 3Embedding privacy by design: checklists for product dev, release gates, and privacy requirements in user storiesThis part explains putting privacy by design in product work with lists, privacy in user stories, release checks, design reviews, team collab Product, Eng, Security, DPO.
Privacy by design principles and controlsPrivacy checklists for product and feature intakeUser stories with explicit privacy requirementsRelease gates and privacy sign-off criteriaIntegrating privacy reviews into agile ritualsLesson 4Metrics and KPIs for privacy program health: ROPA completeness, DPIA coverage, DSAR SLA compliance, vendor risk scoresThis part sets, tracks privacy measures, KPIs like ROPA full, DPIA cover, DSAR SLA meet, vendor risks, training reach, incident patterns for program health, fixes.
Designing a privacy KPI and metric frameworkMeasuring ROPA completeness and accuracyTracking DPIA coverage and risk outcomesMonitoring DSAR volumes, SLAs, and qualityVendor risk scores and dashboard reportingLesson 5Training and awareness program: role-specific modules for engineers, sales, marketing, HR, and execs; frequency and trackingThis part details role-based privacy training, goals, risk-tied frequency, track finish, effect, tailor for eng, sales, marketing, HR, execs, key vendors.
Training needs analysis by role and risk profileLearning objectives for each functional audienceDesigning engaging, scenario-based training contentDefining training frequency and refresh cyclesTracking completion, test scores, and effectivenessLesson 6Change management for new features (AI scoring): release approvals, pre-deployment DPIA sign-off, and rollback criteriaThis part details change handling for new bits like AI scoring, impact checks, pre-go DPIA ok, release nods, rollback rules, comms for inside, outside.
Change intake and risk triage for new featuresDPIA and LIA for AI and scoring use casesPre-deployment approvals and sign-off recordsRollback criteria and contingency proceduresStakeholder and customer communication plansLesson 7Templates and documentation standards: how to write decisions, maintain audit trails, and publish internal guidanceThis part covers templates, doc standards for choices, DPIAs, processing records, incident notes, guidance, for check-ready trails, steady formats, clear owners, controlled share.
Standard templates for DPIAs and LIAsROPA, consent, and DSAR record templatesDocumenting decisions and risk acceptancesIncident report and post-incident review formsPublishing and maintaining internal guidance
