Pet Shop Management Course
This course equips aspiring pet shop managers with essential skills for operating a successful, animal-centric business, focusing on welfare, inventory, and customer service.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Pet Shop Management Course provides practical tools to run a safe, profitable, animal-focused shop. Learn species-specific nutrition and welfare, hygiene practices, and stress reduction for cats and aquarium fish. Master stock control, FEFO, and smart product selection, while tracking KPIs, planning shifts, improving customer service, and knowing when to refer cases to a visiting animal health professional.
Elevify advantages
Develop skills
- Pet welfare guidance: deliver clear, non-clinical nutrition and care advice in-shop.
- Animal care routines: set up daily welfare, hygiene, and vet referral protocols.
- Smart inventory control: plan stock, FEFO rotation, and simple reorder systems.
- KPI-based decisions: track margins, turnover, and grooming revenue to boost profit.
- Team and service management: schedule staff and standardise premium customer service.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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