Lesson 1Counselling and informed consent changes required by new warnings or labellingExplains how new warnings and label changes affect advice, consent papers, and records. Stresses sharing risks, joint decisions, and steady messages that fit current rules and legal needs in Zambia.
Identifying new warnings and key messagesUpdating standard counseling scriptsDocumenting counseling and patient refusalDesigning and storing consent formsCommunicating risks to vulnerable groupsLesson 2Reading and extracting actionable items from safety communicationsTeaches Zambian pharmacists to read safety messages and pull out real steps. Stresses sorting risks, assessing dangers, and turning rule words into clear work steps, times, and duties.
Types of safety communications and sourcesRapid triage and risk prioritizationExtracting operational requirementsAssigning owners and due datesDocumenting decisions and follow-upLesson 3Templates and checklists for implementing regulatory changes in a hospital pharmacyGives useful tools to apply new rules in Zambian hospital pharmacies. Covers making and checking templates, lists, and logs that standardise work, help checks, and ensure steady use across shifts and areas.
Designing policy and SOP templatesMedication-use process checklistsHigh-risk medication verification toolsRegulatory audit and inspection checklistsStaff training logs and competency formsLesson 4Common types of regulatory changes affecting pharmacies: REMS, black box warnings, scheduling/rescheduling of controlled substances, labelling changesReviews main rule changes hitting pharmacy work, like REMS, strong warnings, schedule shifts for controlled drugs, and label updates. Clears up triggers, times, and usual pharmacy duties for each in Zambia.
Overview of REMS and core elementsUnderstanding boxed warning updatesScheduling and rescheduling processesLabeling and package insert revisionsCoordinating responses across sitesLesson 5Controlled substance reclassification: inventory reconciliation, prescription requirements, and legal implicationsLooks at how shifting controlled drugs affects writing scripts, stock checks, and records. Covers matching stock, security, legal risks, and steps to update systems, rules, and staff quickly in Zambian settings.
Identifying scope of reclassificationUpdating prescribing and refill rulesInventory reconciliation and variance reviewRecordkeeping and storage requirementsStaff education and prescriber outreachLesson 6Risk management: legal and patient-safety consequences of non-compliance and reporting adverse eventsChecks legal, rule, and patient-safety risks of not following rules, like blame, fines, and harm. Covers finding bad events, recording, reporting paths, and building risk care into daily Zambian pharmacy work.
Civil, criminal, and board consequencesLinking safety culture to complianceDetecting and documenting adverse eventsInternal escalation and root-cause reviewExternal reporting to regulators and firmsLesson 7Impacted pharmacy processes: dispensing workflows, documentation requirements, storage and inventory controlsExplores how new rules change giving medicines, records, storage, and stock controls. Focuses on linking rules to work flows, cutting errors, and making checkable processes that hold up to inspections and keep patients safe in Zambia.
Mapping new rules to dispensing stepsUpdating verification and double-check stepsRevising documentation and record retentionAdjusting storage and segregation practicesInventory counts, audits, and discrepancy handlingLesson 8REMS programs and restricted distribution: enrolment, patient/provider responsibilities, and pharmacy documentationDetails work needs for REMS and limited supply plans. Covers joining, checking, records, and linking among doctors, patients, and pharmacies to keep access while meeting safety duties in Zambian practice.
Core components of REMS programsPrescriber and pharmacy enrollment stepsPatient enrollment and education dutiesDispensing authorization and verificationREMS documentation and audit readinessLesson 9Storage and handling changes (stability, refrigeration, hazardous drugs): SOP updates and staff trainingCovers how rules on lasting, cooling, and dangerous drugs change storage and handling. Focuses on updating work guides, controls, labels, and staff training to keep safety and rule following in Zambia.
Revising stability and beyond-use datingCold-chain storage and monitoring updatesHazardous drug handling and segregationEnvironmental controls and spill responseDesigning and tracking staff trainingLesson 10How to track regulatory updates: FDA safety communications, risk evaluation and mitigation strategies, EMA and national health authority alertsExplains how to steadily watch FDA, EMA, and Zambian health alerts, including REMS changes. Describes tools, sign-ups, and structures to ensure quick reviews, decisions, and use in pharmacy work.
Key regulatory websites and portalsEmail alerts, RSS feeds, and bulletinsVendor and professional society resourcesGovernance committees and workflowsMaintaining a regulatory change log