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Front Office Course
Improve your hospital administration skills with our Reception and Customer Service Course, designed for healthcare workers wanting to be the best in patient care and smooth running of the front desk. Learn how to communicate well with doctors, nurses and other staff, handle what patients expect, and build good working relationships between departments. You'll also learn how to deal with emergencies, make the most of patient record systems, and get better at booking appointments. This short, but top-quality course will help you make your hospital run better and keep patients happy.
- Get good at talking to doctors, nurses, and other healthcare staff.
- Build strong working relationships between different departments.
- Manage what patients expect and deal with delays properly.
- Work well with emergency response teams.
- Get better at booking appointments to cut down on patients not showing up.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Improve your hospital administration skills with our Reception and Customer Service Course, designed for healthcare workers wanting to be the best in patient care and smooth running of the front desk. Learn how to communicate well with doctors, nurses and other staff, handle what patients expect, and build good working relationships between departments. You'll also learn how to deal with emergencies, make the most of patient record systems, and get better at booking appointments. This short, but top-quality course will help you make your hospital run better and keep patients happy.
Elevify advantages
Develop skills
- Get good at talking to doctors, nurses, and other healthcare staff.
- Build strong working relationships between different departments.
- Manage what patients expect and deal with delays properly.
- Work well with emergency response teams.
- Get better at booking appointments to cut down on patients not showing up.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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